Zonealytics, LLC Privacy Policy
Date Last Modified: 1/17/2019
Zonealytics, LLC (“Zonealytics” “We” “Us” or “Our”) respects and is committed to protecting your privacy (“User” “You” or “Your”). This Privacy Policy describes the types of information We may collect from You or that You may provide when You visit or access Zonealytics’ website, www.zonealytics.com (the “Site”), its mobile application, (the “Neozworld App”), when You interact with Zonealytics through electronic communications, including e-mail and text, and when You interact with Zonealytics’ advertising and applications on third-party web pages and services (collectively referred to herein as the “Services”) and Our practices for collecting, maintaining, using, and disclosing that information. We hope this will help You make an informed decision about sharing personal information with Us.
1. SCOPE OF PRIVACY POLICY
Please be advised that the practices described in this Privacy Policy apply to information gathered by Zonealytics through Your direct and indirect interaction with the Services and through Your electronic communications with Zonealytics. Zonealytics is not responsible for the privacy practices of any third parties, and You should contact such third parties directly to determine their respective privacy policies.
2. ACCEPTANCE OF PRIVACY POLICY/CHANGES TO THIS POLICY
By visiting or accessing the Zonealytics’ Site, opening a User account with Zonealytics, downloading the Neozworld App, by otherwise using the Services and/or providing Us with Your Personal Information (defined below), You consent to the terms of this Privacy Policy. You further: (i) consent to the transfers and processing of any information You provide to the Services and (ii) understand that Zonealytics will collect, maintain, use, and disclose Your Personal Information in accordance with this Privacy Policy and United States law. You hereby waive any claims that may arise under the laws and regulations that apply to You in any other country or jurisdiction. If You do not agree to the terms of this Privacy Policy, do not access the Zonealytics’ Site, open a User account with Zonealytics, download the Neozworld App or otherwise using the Services.
This Privacy Policy may be revised and updated at any time without prior notice to You. If We make what We determine to be material changes to this Privacy Policy, We will update the “Date Last Modified” and will notify You via e-mail. Your continued use of the Services following such material changes requires Your affirmative consent to the changes, which will require You to agree to the Privacy Policy and sign via DocuSign. If You do not agree to the changes, Your sole remedy is to cease using the Services. It is Your responsibility to periodically check and review this Privacy Policy for changes.
If You believe We have not adhered to this Privacy Policy or if You have any other questions regarding this Privacy Policy, please contact Us at info@zonealytics.com, with the subject heading “Privacy Policy.”
3. SPECIAL NOTE ABOUT CHILDREN
We do not offer the Services to, or knowingly collect or solicit information from, anyone under the age of twenty-one (21). Accordingly, We do not knowingly collect age identifying information, nor do We knowingly collect any Personal Information (defined below) from children under the age of thirteen (13). If You are under thirteen (13), do not create a User account, use or provide any information through the Services or on or through any of its features, make any purchases, use any of the interactive or public comment features, or provide any information about Yourself to Us. In the event We discover that anyone under thirteen (13) has provided Personal Information to Us, in accordance with Our policies and the Children’s Online Privacy Protection Act, We will delete that person’s Personal Information from Our files to the extent technologically possible. If You believe We might have any information from or about a person under thirteen (13), please send an e-mail to: info@zonealytics.com, with the subject heading “Children’s Online Privacy Protection Act.”
4. INFORMATION WE COLLECT
In order to operate the Services and provide You with access to certain features, Zonealytics may collect the following types of information from You:
(i) Personal information by which You may be identified (“Personal Information”) as well as information that may not be personally identifiable standing alone (for example, Your age), but which may become personally identifiable when combined with Personal Information (for example, Your age combined with Your name); and
(ii) Information about You and Your activities on the Services that does not identify You personally (“General Information”), such as Your domain server, mobile device type, web browser, the operating system or platform You use, referrer data identifying the web pages You visited prior to and after accessing the Services, and Your movement and activity within the Services.
Personal Information does not include information regarding an organization or corporate entity. Additionally, any information or content posted by Users to the public forums is considered published content, not Personal Information, and is therefore not treated as Personal Information pursuant to this Privacy Policy. This includes, but is not limited to, video, images, comments, and forum posts.
A. PERSONAL INFORMATION
Zonealytics may collect Your Personal Information when You interact with Us directly through the Services, such as when You create a User account, access various content or features, contact Us directly, or other methods through which You interact with the Services. The Personal Information We may collect and maintain about You includes:
· Contact information, such as first and last name, e-mail address, and residential address, including state and city;
· Date of birth;
· Username, pin number, password, and password reminder questions and answers;
· Customer ID;
· Location coordinates (longitude, latitude, and radius) if You use Your mobile phone or a GPS equipped device to access the Services;
· Unique identifiers, such as an Internet Protocol (IP) address, a processor or device serial number or other unique device identifiers, that are combined with Personal Information; and
· In certain circumstances, payment and identity verification information, such as credit card number, social security number or comparable national identifiers, and driver’s license number where needed for payment or to verify identity.
B. GENERAL INFORMATION
In addition to collecting Personal Information from You, We may use a variety of technologies that automatically collect General Information. General Information is information about You or Your use of the Services that does not identify You personally. This includes Your domain server, device type, web browser, the operating system or platform You use to access the Site or download the Neozworld App as well as referrer data identifying the web pages You visited prior to and after visiting the Site and Your movement and activity within the Services.
Technologies used within the Services to collect General Information may include, but are not limited to:
· Mobile Device Identifiers. Certain mobile service providers uniquely identify mobile devices and Zonealytics and/or third parties providing services on Our behalf may receive such device information if You access the Services through a mobile device. Certain features on the Services may require collection of mobile phone numbers and Zonealytics may associate that phone number to mobile device identification information. Additionally, some mobile service providers operate systems that pinpoint the physical location of devices that use their services. Depending on the provider, Zonealytics and/or third parties providing services on Our behalf may receive this information.
· Analytics Data. We may use tools called “Amazon Mobile Analytics,” “Google Analytics” and “Microsoft Analytics Platform” to collect general information about Your use of the Services. These tools collect information such as application usage data, which We use only to improve the Services. We do not combine the information collected through the use of these tools with personally identifiable information.
5. HOW WE USE INFORMATION COLLECTED
The information collected by Zonealytics will be used for a variety of business purposes, including, for example, to operate, maintain and provide You with the features and functionality of the Services. This includes (but is not limited to):
· Processing Your registration, including verifying that the e-mail address You provide is active and valid;
· Providing You with access to the Services, including Our analytics data services;
· Confirming that Your eligibility to use the Services;
· Completing a transaction that You have requested related to the Services;
· Processing payments and refunds related to the Services;
· Responding to Your inquiries, providing customer services, and resolving any complaints;
· Promoting, marketing and communicating with You regarding certain products or services available through the Services;
· Improving the quality and design of the Services, and to create new features and functionality, promotions and services;
· Anonymizing or aggregating Your information for business purposes, including for reporting and research purposes;
· Alerting You to changes to the Services and/or the Zonealytics Terms of Service and End User License Agreement;
· Enforcing compliance with the Zonealytics Terms of Service and End User License Agreement;
· Complying with any applicable laws and regulations; and
· For any other purposes disclosed to You at the time Your information is collected or pursuant to Your consent.
6. HOW WE SHARE YOUR INFORMATION
Zonealytics is committed to maintaining Your trust and We want You to understand when and with whom Zonealytics may share information collected about You. We never share information We receive from You unless: (i) We have Your permission to share that information, e.g., a specific program that You can opt-in or out of at any time; (ii) We have given You prior notice that the information will be shared, and with whom (such as in this Privacy Policy); or (iii) the information is General Information, e.g., aggregate information or other information that does not identify You. Zonealytics may use and disclose General Information without limitation.
Zonealytics may share Your Personal Information as set forth in the following circumstances:
- Third Party Service Providers. In some cases, We may employ third party service providers such as third party payment processors to perform certain services on Our behalf, including, without limitation: (i) processing and fulfilling Your transactions; (ii) providing customer service; (iii) processing payments; (iv) hosting Our databases; (v) performing business analysis, data processing and/or quality control; (vi) providing marketing assistance, search results and links (including, without limitation, paid listings and links); and (vii) performing age and location verification services. Consequently, We may share Your Personal Information with these third party service providers if they need it to perform services on Our behalf. However, use of the Personal Information shared is strictly limited to the performance of the task We request and for no other purpose. All third parties with whom We share Personal Information are required to protect it in a manner similar to the way We protect information.
- Your Agreement To Have Your Personal Information Shared. While using the Service, You may have the opportunity to opt-in to receive information and/or marketing offers from someone else or to otherwise consent to the sharing of Your information with a third party. If You request products, services, or other information that may be offered by Us or third party merchants as part of the Services, or otherwise agree to have Your Personal Information shared, Your Personal Information will be disclosed to the third party and the Personal Information You disclose will be subject to the privacy policy and business practices of that third party.
- Disclosure of Personal Information for Legal and Administrative Reasons. If We believe in good faith that it is necessary and appropriate, We may disclose Your Personal Information without notice: (i) to cooperate in investigations of fraud, intellectual property infringement or any other activity that is illegal or may expose Us or You to legal liability; (ii) when required by law or to comply with a court order, subpoena, search warrant or other legal process; (iii) to comply with legal, regulatory or administrative requirements of governmental authorities (including, without limitation, requests from the governmental agency authorities to view Your Personal Information); (iv) to protect and defend the rights, property or safety of Us, Our affiliates, subsidiaries and partners and any of their officers, directors, employees, attorneys, agents, contractors and partners, and the other Users of the Services; (v) to verify the identity of the Users; (vi) to protect the security and integrity of the Services; (vii) to protect the rights, property or personal safety of Zonealytics, Our Users or others; and (viii) to enforce the Zonealytics Terms of Service and End User License Agreement.
- Business Transfers. Your Personal Information may be transferred, sold or otherwise conveyed (“Conveyed”) to a third party where We: (i) merge with or are acquired by another business entity; (ii) sell all or substantially all of Our assets; (iii) are adjudicated bankrupt; or (iv) are liquidated or otherwise reorganized. You consent to any and all such Conveyances of Your Personal Information.